Our 2016 Highlights
Embedded in student and campus life, the Okanagan Library is integrated in transformative teaching and learning efforts, providing essential services, spaces, and resources for student success. 2016 continued our commitment to extensive and enhanced public services training for Library staff, including topics such as inclusive language, conflict resolution, and preventing illness and injury. In addition, the Library reviewed its access services models, and investigated emerging service delivery methods and trends. The results of both the Access Services Review and environmental scan of emerging services are currently being used to inform a service realignment being considered within the context of the new Teaching and Learning Centre project. In 2017, the Library will investigate its success in responding to the needs of UBC Okanagan’s international student population.
|How would you rate the overall quality of the service provided by the library? (Results from 2016 LibQUAL+ Survey)||Grade (out of 100%)|
Optimal access to library resources and services
The Library’s single service desk handled over 36,700 individual questions and transactions over the past 12 months; overall, the Okanagan Library represents just over 30% of all public service desk interactions for the UBC Library system. Almost 2,000 additional in-depth research consultations took place during the same period through referral to professional librarians.
UBC Okanagan Library circulation represents the third highest audio-visual and print volume circulation count in the UBC Library system, with over 33,000 transactions annually. These physical collections represent a robust, active working collection of approximately 204,250 volumes, with reliance on the Point Grey campus primarily for access to multiple copies and deep research collections.
UBC Library Collections Expenditures & Circulation of Physical Items (2003-2015)
Today, 82% of UBC Library collections funds are spent on licensing or acquiring electronic resources, reflecting the transformation in scholarly dissemination. Loans of physical materials continue to decline while use of electronic content grows, underlining a shift in usage patterns underway for more than a decade.
Across both campuses, UBC Library has adopted an e-preferred purchasing policy, which provides increased online access to materials to both campuses.
Expanded access to specialized and local collections
Special Collections and Archives
As of December 31, 2016, the Okanagan Special Collections (OSC) contains 2,617 print volumes and continues to grow. This collection, formally launched in 2014, represents a significant collection of materials related to the Okanagan region and has attracted community attention as a regional research hub.
Digitization of two of OSC’s archival collections is currently underway, with nearly 2,000 digital assets created and our first digital collection, the Archibald Murchie Collection, loaded to UBC Library’s Open Collections platform in 2016.
With this year’s addition of UBC Okanagan’s first term-appointed archivist, OSC programming will expand in 2017 to coordinate campus records management and institutional archival efforts and launch of the donor-funded Okanagan Region Historical Digitization Project.
Public Art Program
Part of the Library’s portfolio, the campus Public Art program aims to provide a compelling and distinctive collection of art of regional, national and international significance that will educate and inspire, engage and stimulate, and enrich the campus experience of the university community, alumni, and our many visitors.
A major collaboration of note was the Centennial Initiatives Fund (CIF) exhibition “Alumni Then and Now,” held in association with the Lake Country Art Gallery in April and May. In addition to the exhibition, a 90-page catalogue was produced to provide information on and by the artists, as well as to offer curatorial perspectives. A panel discussion with the artists was also organized.
The Public Art program also provided criteria and administrative structure for the selection process of the CIF art legacy project that resulted in the UBC Okanagan courtyard installation of a sculpture by Les Louis. Off-campus, the program has offered information and guidance to the Interior Health Association (IHA) for the establishment of an art program in their new building in downtown Kelowna. This is an important addition to existing relationships with the Kelowna Art Gallery and the City of Kelowna’s Public Art department.
The Public Art Advisory Committee reviewed and approved twelve deaccessions from the collection of items that no longer meet the criteria for retention (for example, they could not be maintained or restored). The Committee also reviewed and approved twenty-one new acquisitions with a total value of over $80,000. One of these is another large outdoor work scheduled for installation in the spring.
New approaches to instructional program delivery
During the period covered by this report, librarians taught nearly 200 instructional sessions, many of which were integrated directly into course content. Topics ranged from subject-specific information search and retrieval strategies to sessions on copyright, scholarly communication and publishing, research data management, performing systematic and literature reviews, critical evaluation of information, and effective integration of published research into academic writing, including appropriate use of citation styles.
|“Specialty librarians have been the best resource. They have been readily accessible and provided excellent knowledge and assistance. Best service the library offers.”|
|– Doctoral Student, Health Sciences / Social Work|
In an effort to develop more programmatic, curriculum-driven approaches to information literacy (IL), this year the Library performed a content analysis of its existing instructional materials and sessions, created a curriculum map to assist in identifying courses where integration of IL concepts would be of maximum benefit, and reviewed the literature relating to best practices in implementation of the Association of College and Research Libraries’ (ACRL) Framework for Information Literacy in Higher Education. This serves to prepare for the arrival of a newly hired Learning and Curriculum Support Librarian, who will begin her appointment on March 1, 2017 and whose mandate will include planning and development of digital learning objects (e.g.: tutorials, learning modules), design of effective assessment models for IL initiatives, and engagement with key units and individuals (e.g.: Centre for Teaching and Learning, Director, Flexible Learning and Special Projects) to advance the Library’s IL projects and support on campus.
Writing and Research Services Unit
The Library’s Writing and Research Services unit provides access to a suite of services that support undergraduate and graduate students, post-doctoral fellows, and faculty members in the areas of scholarly writing, publishing, and other critical scholarly communication constructs including copyright and academic integrity. Combined, the undergraduate Writing and Research Centre (WRC) and the Centre for Scholarly Communication (CSC, which serves graduate students, post-doctoral fellows, and faculty members) held over 2,450 individual appointments and 43 workshops/boot camps in 2016. WRS also provided classroom-embedded sessions that reached over 600 undergraduate students and 265 graduate students.
The Academic Integrity Matters (AIM) program, launched in 2015, is intended to address, on an individualized basis, what academic integrity means, teach students to properly credit and cite research, and provide strategies for ensuring responsible academic writing. Faculty members, teaching assistants, and writing consultants may refer a student to the program; in instances where students are referred by their instructor, AIM staff can provide progress reports and feedback with student consent. An extremely successful pilot year resulted in 44 consultations, and a decision to maintain the program. The Irving K. Barber School of Arts and Sciences has embedded AIM in its student success initiatives, and the Faculty of Creative and Critical Studies is taking steps to do the same in 2017. In addition, many instructors have invited the AIM Coordinator to their undergraduate and/or graduate classes to teach about academic integrity and how to integrate resources into papers.
|“I am presently working as Assistant Professor [at university] …. I would just like to say thanks for helping me in publishing my PhD work in great journals. Recently, the last one got accepted…. You will be glad to see the presentation of my work and the ranks of the journals. Many, many thanks again. Your teaching will help me for the rest of my life.”|
A number of WRS initiatives are planned for 2017, including pilots for summer opening hours for the WRC, a PhD co-op placement for the CSC, and a thesis formatting service developed in partnership between the CSC and the College of Graduate Studies. In addition, the WRC has developed the resources necessary to apply for College Reading and Language Association (CRLA) certification, and anticipates doing so within the next year.