Evolve as a Learning Organization

Our 2016 Highlights:

As an organization, the Library is committed to employee growth and development. In 2016, we continued to operationalize our aspirational values through the execution of a series of projects in small, cross-functional teams. This initiative contributed to some of the results documented in this report, and included the One Book Kelowna program, a day-long employee “Culture Crawl,” the Leader in Residence program, an ongoing, comprehensive review of Library policies and procedures, and a suite of internal programming designed to encourage imagination and collegiality.

In Fall 2016, the Library began a project to reconsider and revitalize its Mission, Vision, and Values (MVV). A consultation process was undertaken with employees, stakeholders, and partners, and a draft completed in December. In early 2017 this draft, and the story of its evolution, will be shared for feedback prior to adoption. The goal for the strategic planning cycle that will initiate in 2017 is to establish and engage more agile planning processes that are based on the organizational MVV. We believe this will increase our Library’s ability to respond quickly to feedback, and invite creativity, leadership, and entrepreneurial spirit in our employees, characteristics of our campus Library culture and successes which were universally identified, admired, and encouraged during our consultations with faculty, staff, and external collaborators.

“The library has always been and continues to be a welcoming and helpful place. The staff come across as genuinely concerned with helping me do my work and take their role seriously in facilitating access to the resources I need.”
– Faculty member, Education

As an organization, the Library is committed to employee growth and development. In 2014-15, we strove to operationalize our aspirational values through the execution of a series of projects in small, cross-functional teams. This initiative resulted in incredible results, including the One Book program, an employee conference, the international welcome wall created on the main floor of the Library, and a series of internal programming designed to encourage creativity and collegiality. In 2016-17, we look forward to new projects – all of which were suggested by members of our Library team – including renewal of the Leader in Residence program, employee conference and One Book program, as well as creation of an employee recognition program and learner’s exchange, and a comprehensive policy and procedure review. Execution of this programming increases the capacity of our unit and provides a variety of skills and professional development opportunities, including experience with managing projects and teams and developing budgets. It also contributes to an organizational culture of assessment, shared governance, and evidence-based decision-making as we build on prior experience to inform future directions.
Over the past year, the Library has undergone a period of significant change, with the introduction of a new Chief Librarian, Deputy Chief Librarian, and several new staff members. As a result, there has been significant focus on realigning internal processes, including:

  • development of a new internal communications plan;
  • design of a professional development framework;
  • collective restructuring of librarian portfolios; and
  • creation of shared aspirational values for the organization.

Significant progress was made toward each of these goals in 2013-14.