Our Library Service Desk is a central point of contact and scholarly support for students, faculty, staff, and visitors. Due to COVID-19 restrictions, our services are offered virtually.


One-on-one support 


UBC Librarians have created and curated style guides to assist you with formatting in-text citations, formatting a reference list, and structuring your paper for course work. Explore citation style guides.

We help with finding and evaluating university-level sources for your assignments, research papers, and projects.

Getting started with your search

Library staff at our virtual service desk are prepared to answer your questions or refer you to an appropriate resource by the end of the next workday or sooner.

Research support

Subject Librarians work with students and faculty to provide research consultations.

Explore our Get Research Help page for a complete list of research support services.

Borrowing Services

The Library lends books, journals, magazines, course reserves, and DVDs for free to everyone with a UBCcard.

While the majority of our collection is available online, access to print collections from the UBC Library is available through our contactless pickup service.

Delivery Services

These services are free for UBC students, faculty, and staff. Items would be delivered to the UBC Okanagan Library and made available through our contactless pickup service.

Document Delivery
Document Delivery service provides you with items from UBC Vancouver.

Interlibrary Loan
Interlibrary Loan service is available for materials not held by UBC Library; however, access to print Interlibrary Loans requests are unavailable while most academic libraries are closed. Employees will make every effort to fill requests for digital materials; however, it may take some time to follow up with your requests.

Please keep physical ILL items already in your possession until the Library reopens. Fines will not be charged for items due during the closure.

If you have any questions, or need help with your request, please contact us at ill.ok@ubc.ca

UBC Library and its employees value belonging.  We work to create and sustain an inclusive environment where everyone is respected and welcome. We acknowledge, encourage, and celebrate diverse experiences and perspectives, and are working to identify and address systemic barriers to inclusion. The following policies address the comfort and protection of all persons who study, research and work at UBC Library, both physically and virtually, as well the protection of library materials and property.

Code of Conduct

UBC Policy SC14 – Acceptable Use and Security of UBC Electronic Information and Systems