Our Service Desk is located on the first floor of the Library and is a central point of contact and support for students, faculty, staff, and visitors. Our front desk staff consists of Library Assistants and Peer Technology Assistants who are available to support you and answer questions during Library hours. Librarians are also available to provide in-depth research help on weekdays from 10am-4pm.


Get help with citing sources correctly. Drop by during library hours or make an appointment with a subject librarian.

We help with finding and evaluating university-level sources for your assignments, research papers, and projects. Drop by the service desk during library hours for help.

Explore our Get Research Help page for a complete list of research support services.

The Library lends books, journals, magazines, course reserves, and DVDs for free to everyone with a UBCcard.

Delivery services – The Library provides a Document Delivery service for items from UBC Vancouver and an Interlibrary Loan service for materials not held by UBC Library. These are free services for UBC students, faculty, and staff that allow you to access items from UBC and around the world.

The Library lends technology for free to everyone with a UBCcard, to support your studies, including, laptops, adapters, calculators, and headphones. Check out our extensive list of Library loaners. 

Peer Technology Assistants are available to provide peer support with Canvas, using the Library computers, connecting wireless, printing, scanning, and iClickers. Stop by the service desk on our main floor to get support with technology at the Library.

Subject Librarians work with students and faculty to provide research consultations by phone, email, and in person. Find your subject librarian to book a consultation.

Contact the Service Desk

  • Call the Library Service Desk (circulation, reference, or general Library questions): 250.807.9107
  • Email your general library question to: libquestions.ok@ubc.ca
  • Ask questions in-person any time at the Library Service Desk or through the Ask Your Librarian online form