Our Service Desk is located on the first floor of the Library and is a central point of contact and scholarly support for students, faculty, staff, and visitors.


Get help with understanding how to cite sources correctly. Use our online citation style guides, drop by the Library Service Desk during, or make an appointment with a subject librarian.

We help with finding and evaluating university-level sources for your assignments, research papers, and projects.

Library Assistants and Peer Technology Assistants  are available during library hours to answer questions, lend resources, and troubleshoot technology. Librarians are also available to provide in-depth research help on weekdays from 10am-4pm, and by appointment outside of those hours.

Explore our Get Research Help page for a complete list of research support services.

The Library lends books, journals, magazines, course reserves, and DVDs for free to everyone with a UBCcard.

The Library provides a Document Delivery service for items from UBC Vancouver and an Interlibrary Loan service for materials not held by UBC Library. These are free services for UBC students, faculty, and staff that allow you to access items from UBC and around the world.

The Library lends technology for free to everyone with a UBCcard to support your studies, including, laptops, adapters, calculators, and headphones. Check out our extensive list of Library loaners. 

Peer Technology Assistants are available to provide peer support with Canvas, using the Library computers, connecting wireless, printing, scanning, and iClickers. Stop by the Service Desk on our main floor to get support with technology at the Library.

Subject Librarians work with students and faculty to provide research consultations by phone, email, and in person. Connect with your subject librarian to book a consultation.

UBC Library and its employees value belonging.  We work to create and sustain an inclusive environment where everyone is respected and welcome. We acknowledge, encourage, and celebrate diverse experiences and perspectives, and are working to identify and address systemic barriers to inclusion. The following policies address the comfort and protection of all persons who study, research and work at UBC Library, both physically and virtually, as well the protection of library materials and property.

Code of Conduct

UBC Policy SC14 – Acceptable Use and Security of UBC Electronic Information and Systems

Contact the Service Desk

  • Call the Library Service Desk (circulation, reference, or general Library questions): 250.807.9107
  • Email your general library question to: libquestions.ok@ubc.ca
  • Ask questions in-person any time at the Library Service Desk or through the Ask Your Librarian online form